See a Demo

Accessibility Statement

 

Commitment to Accessibility

At RespondHealth, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

RespondHealth takes the following measures to ensure accessibility of our website:

  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.

 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. RespondHealth is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of RespondHealth’s website. Please let us know if you encounter accessibility barriers:

  • Phone: 202-255-5047
  • E-mail: support@respondhealth.net
  • We try to respond to feedback within 24 hours.

Compatibility with Browsers and Assistive Technology

RespondHealth’s website is designed to be compatible with the following assistive technologies:

  • Browsers: Microsoft Edge, Google, Apple Safari, Google Chrome, Firefox
  • Assistive Technologies: Screen Readers, Keyboard/Switch Users, Magnifiers/Zoom Tools, Voice Control, Deaf/Hard-of-Hearing, Vestibular Disorder

 

Technical Specifications

Accessibility of RespondHealth’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

 

Limitations and Alternatives

Despite our best efforts to ensure accessibility of RespondHealth’s website, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Alternate text on images, this will be included in our next website update at the end of June 2025.
  • Form labels, this will be included in our next website update at the end of June 2025.

 

Assessment Approach

RespondHealth assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • External evaluation

 

This statement was created on 12-May-2025